Customer Feedback

As from August 2004 Stirling Electrical Services ask our customers if they would like to submit a feedback questionnaire, where they can rate the services provided by our company. You will find the submitted feedback below
Red Bold letters indicate the customers choice.

 

Portable Appliance Testing Customer Type of Job - Pat Testing
 
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
    
   
Electrical Work Customer Type of Job - Cooker Installation
 
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-

I received an excellent service. An appointment was arranged the next day following my phone call and the appointment was arranged to fit around my work commitments. The engineer was punctual, efficient, thorough and very helpful in giving me advice regarding a further electrical problem.
In Summary, the service was excellent, the engineer excellent and very personable and I would and will continue to use Stirling Electrical Services for further work needed.
 
Portable Appliance Testing Customer Type of Job - Pat Testing
 
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-                            Cost per item has been rising each year.
 
 
Portable Appliance Testing Customer Type of Job - Pat Testing
 
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
 
 
Electrical Work Customer Type of Job - Fault Finding
 
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Portable Appliance Testing Customer Type of Job - Pat Testing
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- Friendly no fuss service. Many Thanks
Electrical Work Customer Type of Job - Light Fitting Repair
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
Thank you for very prompt service. I will contact you again when I require further electrical work
Electrical and PAT Customer Type of Job - Wiring and Pat Testing
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
  
    
Electrical Work Customer Type of Job - Security Alarm Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- A job well done and appreciated.
 
 
Electrical Work Customer Type of Job - Electric Shower Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
 
 
Electrical Work Customer Type of Job - Various Small Jobs
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
 
 
Electrical Work Customer Type of Job - Storage Heater Repairs
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - Various Electrical Work
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
 
Electrical Work Customer Type of Job - Ventilation Fans Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
 
 
Electrical Work Customer Type of Job - Lighting Points Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
The electrician was very helpful. He made a very good job of uplifting carpets, relaying and cleaning up. I am very pleased with the work
 
 
Electrical Work Customer Type of Job - Lights/Shower Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
Of the three initial telephone calls made to electricians, Stirling Electrical Services were the only company to bother to reply. As of when I'm writing this the other two have still not been in touch.
We are pleased that you also contacted a Corgi registered plumber for us, to remove our old shower and complete the work alongside yourself, and he also gave a good service.
We received a very prompt service from you and comprehensive advise, we were able to book the job for a time of day that suited us and you were very punctual.
Extremely efficient service and personal attention. We wouldn't hesitate to recommend this company to friends and colleagues.
Portable Appliance Testing Customer Type of Job - Pat Testing
 
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- Satisfied Customer - Thank You.
Electrical Work Customer Type of Job - Electric Shower Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
The electrician who did the job was friendly, helpful and informative. He got on with his job and tidied up afterwards.
Electrical Work Customer Type of Job - Security Light Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
I was very happy with the whole service. Thank You
Electrical Work Customer Type of Job - New Shower & Fusebox
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - Telephone and Sockets
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - Repairing Lighting Fault
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - New Sockets Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
A nice young electrician who was more than capable of carrying out the work. He was a tidy worker and cleaned up after he was finished. He is a credit to your company.
Electrical Work Customer Type of Job - New heating and Fusebox
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
Very quick, efficient service, electrician was even willing to hoover!! - Thank you
Electrical Work Customer Type of Job - Installing new Lights
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - Ring Main Fault Finding
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Portable Appliance Testing Customer Type of Job - Pat Testing
 
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - New Light Fitting Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
I was very impressed with the professional and friendly attitude. I will call again if I require any electrical work to be carried out - Thank You
Electrical Work Customer Type of Job - Lighting Circuit Fault
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - New Light Fittings Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
I was very pleased with the work done and the way the electrician cleaned up after the job. Nothing was any problem to him, an excellent worker.
Electrical Work Customer Type of Job - New Socket Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Portable Appliance Testing Customer Type of Job - Pat Testing
 
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- Will definitely recommend to others
Portable Appliance Testing Customer Type of Job - Pat Testing
 
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - Repairing Lighting Fault
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
The Electrician carried out this work in a pleasant and efficient manner.
Electrical Work Customer Type of Job - New Spur Point for Fire
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
Very quick and friendly service. Could do with clarifying information on invoice.
Electrical Work Customer Type of Job - CCTV Installation
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - Repair Lighting Problem
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
Great work, great initiative in seeking customer feedback. Would happily recommend you to anyone
Electrical Work Customer Type of Job - Socket Outlet Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - Telephone Outlet Install
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - Various Electrical Work
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Portable Appliance Testing Customer Type of Job - Pat Testing
 
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- We will use you again
Electrical Work Customer Type of Job - Installing New Lighting
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:- none added
Electrical Work Customer Type of Job - New Sockets & Switches
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average Poor
Would you recommend us to others? Yes No
Additional Comments:-
I Will have no problems in calling for your service again! Well Done
Portable Appliance Testing Customer Type of Job - Pat Testing
 
Quality of workmanship? Excellent Good Average Poor
Value for Money? Excellent Good Average Poor
Customer Service? Excellent Good Average